2 years warranty for the machine against all manufacturing defects and malfunctions (Terms and conditions apply).
We guarantee that maintenance and technical support services are provided in multiple languages(English, Arabic, Urdu, Filipino).
We guarantee that the required training is provided to partners on how to operate and periodically maintain the machines through the Comprehensive Training Department.
We guarantee that all main and consumable spare parts are always provided and made available.
We guarantee our maximum cost calculation per vehicle. With our leading expertise in the car wash industry, we guarantee our partners that we calculate expenses and depreciation by calculating the life span of each part of the machine, with the possibility of providing a depreciation study per vehicle.
Saving all historical data of the machines and reviewing:
Number of vehicles
Vehicle entry time
Vehicle size
Number of invoices issued via the system, in case of subscription to KOSOOR Platform.
And all these processes are donewirelessly or from anywhere overa Wi-Fi network.
Wearable Parts Lifespan calculator
It is an interface that displays the life span of the Wearable parts of the machines and launches alerts via the system when their lifespan limit approaches, so that the partner can order and store such parts in advance and thus replace them on time or request the maintenance team to replace them on the earliest visit.
Smart Maintenance System
The machines are fully connected to WashThru systems to increase the levels of control, monitorin1and quality of maintenance operations, so that:
The historical status of all replaced machine parts can be reviewed.
The invoices or all products and services can be reviewed
The record of previous and current maintenance tickets can be reviewed.
Maintenance orders can be tracked.
Maintenance visits can be reviewed and evaluated.
Spare Parts (Online)
The central system accesses the machines and suggests the spare parts to be replaced in case of malfunction or depreciation. With this service, the partner can explore and directly order the spare parts and their alternatives, without the need to contact the company or search on the website.
Because we aim to help our partners remotely, we provide hundreds of maintenance session videos which enable the machine operator or technician on site to know what exactly to do in an easy visual method.
Augmented Reality Video call based Support
When the case requires a remote live support, we do provide special augmented reality based video tools which can help us guide the operator to do the right thing in shortest time.
It is a super smart system that functions if there are problems not identified directly. This system puts forward all the possibilities received within a few seconds, and then to issue a full report on the machine. Therefore, the system user can figure out the root causes of malfunctions without the need to make a site visit or conduct engineering diagnosis.
Continuous Updates
RND management constantly update the machines’ OS, in order to increase the safety level, improve performance and quality, and add other features. This service contributes to updating the machines’ OS continuously.
Displaying Solutions for Malfunctions
When human interventions are needed for repairs, this system displays solutions via videos, so that technicians or operators can know the required spare part and review the ideal repair method.
Preventive Maintenance of non-wearable Parts
Our central system uses several AI tools, which read performance processes of non-wearable parts, collecting information related to their life span based on historical records, as well as other parameters, including: the region, temperatures, humidity, salinity, etc.With this technology, remote maintenance staff can become aware of all parts to be replaced, which greatly guarantees continuity of the machine operations.
API Technology
It is a supplemental service for partners who have their own software, apps or ERP systems and wish to connect them to the machine’s systems. This technology allocates solutions based on the needs of partners for nominal fees, while this feature does not need any additional devices.
Auto Reporting
Wash-Cloud System features the ability to automatically report any malfunction without the need for any manual reporting procedure. Once reported, the maintenance staff handle the malfunction based on severity.
Remote Control
The ability to access the machines’ systems for several basic and premium features using any electronic device (mobile or tablet) at anytime and anywhere around the world, while maintaining the highest safety standards without being present on the location of the machine.
Cloud Storage
It provides the ability to store and review all historical data of machines at anytime and anywhere, which protects such data from loss.
Auto Alerts
Receiving SMS alerts, especially in case of malfunction or when the part lifespan is approached.
technical trips from our specialized technicians to perform all needed frequent maintenance and needed part replacements.
Warranty extension options.
In the case when the client has continued getting the full plan, the client will have the option to extend the warranty up to 5 years with annual fees.
Saving all historical data of the machines and reviewing:
Number of vehicles
Vehicle entry time
Vehicle size
Number of invoices issued via the system, in case of subscription to KOSOOR Platform.
And all these processes are donewirelessly or from anywhere overa Wi-Fi network.
Wearable Parts Lifespan calculator
It is an interface that displays the life span of the Wearable parts of the machines and launches alerts via the system when their lifespan limit approaches, so that the partner can order and store such parts in advance and thus replace them on time or request the maintenance team to replace them on the earliest visit.
Smart Maintenance System
The machines are fully connected to WashThru systems to increase the levels of control, monitorin1and quality of maintenance operations, so that:
The historical status of all replaced machine parts can be reviewed.
The invoices or all products and services can be reviewed
The record of previous and current maintenance tickets can be reviewed.
Maintenance orders can be tracked.
Maintenance visits can be reviewed and evaluated.
Spare Parts (Online)
The central system accesses the machines and suggests the spare parts to be replaced in case of malfunction or depreciation. With this service, the partner can explore and directly order the spare parts and their alternatives, without the need to contact the company or search on the website.
Because we aim to help our partners remotely, we provide hundreds of maintenance session videos which enable the machine operator or technician on site to know what exactly to do in an easy visual method.
Augmented Reality Video call based Support
When the case requires a remote live support, we do provide special augmented reality based video tools which can help us guide the operator to do the right thing in shortest time.
It is a super smart system that functions if there are problems not identified directly. This system puts forward all the possibilities received within a few seconds, and then to issue a full report on the machine. Therefore, the system user can figure out the root causes of malfunctions without the need to make a site visit or conduct engineering diagnosis.
Continuous Updates
RND management constantly update the machines’ OS, in order to increase the safety level, improve performance and quality, and add other features. This service contributes to updating the machines’ OS continuously.
Displaying Solutions for Malfunctions
When human interventions are needed for repairs, this system displays solutions via videos, so that technicians or operators can know the required spare part and review the ideal repair method.
Preventive Maintenance of non-wearable Parts
Our central system uses several AI tools, which read performance processes of non-wearable parts, collecting information related to their life span based on historical records, as well as other parameters, including: the region, temperatures, humidity, salinity, etc.With this technology, remote maintenance staff can become aware of all parts to be replaced, which greatly guarantees continuity of the machine operations.
API Technology
It is a supplemental service for partners who have their own software, apps or ERP systems and wish to connect them to the machine’s systems. This technology allocates solutions based on the needs of partners for nominal fees, while this feature does not need any additional devices.
Auto Reporting
Wash-Cloud System features the ability to automatically report any malfunction without the need for any manual reporting procedure. Once reported, the maintenance staff handle the malfunction based on severity.
Remote Control
The ability to access the machines’ systems for several basic and premium features using any electronic device (mobile or tablet) at anytime and anywhere around the world, while maintaining the highest safety standards without being present on the location of the machine.
Cloud Storage
It provides the ability to store and review all historical data of machines at anytime and anywhere, which protects such data from loss.
Auto Alerts
Receiving SMS alerts, especially in case of malfunction or when the part lifespan is approached.
technical trips from our specialized technicians to perform all needed frequent maintenance and needed part replacements.
Warranty extension options.
In the case when the client has continued getting the full plan, the client will have the option to extend the warranty up to 5 years with annual fees.